PROPERTY MANAGEMENT

1. ON-BOARDING YOUR PROPERTY

At the outset, we sign a Property Management Agreement with you, listing our responsibilities. You will be assigned a specific Property ID. As part of this process, we will also do an expected rent analysis, with any inputs that you may provide as well. 

2. DETAILED INVENTORY CHECK

Inventory management is an important part of our function and we do a detailed Inventory check of the property, noting all fittings, fixtures, damages and the general state. This inventory list is then maintained across tenants, and we ensure to give you the property back in the same state, when our agreement ends. 

3. PROPERTY MARKETING & VIDEO WALK-THROUGH

If the property is vacant, we start the marketing immediately upon sign up, through numerous channels primarily classifieds, local broker networks, MNC clientele, Social media, and traditional media as relevant. We also do a complementary video walk-through of the property. While the property is vacant, the marketing team will share regular updates with you.

Register your interest

4. TENANT PLACEMENT

All agreements are handled by us. Once we have an interested party, our team completes the negotiation to get you the best return, as well as a background verification. Once we are satisfied, we send you an NOC with the tenant/rent/deposit details to sign and send back to us, on the basis of which our company signs a Leave & License agreement with the tenant on your behalf. They are legally your tenants managed by us (no sublet). All agreement formalities, token, deposit and rent cheques collection is handled by our team. Any work in the property requested by the tenant, and approved by you is coordinated by us. We do a formal handover to the tenant with a sign-off on the inventory forms.

5. ONGOING MANAGEMENT

This includes:

  • 6 month inspections - We inspect all properties at least every 6 months to ensure it is well maintained. 
  • Pics on demand - Although we send pics to the owner during our regular inspections, the owner can also request for ad-hoc pics.  
  • Rent collection & follow up -  We collect Post dated cheques for all 11 months of the rental agreement period, and in the event there is any issues with the cheque clearing, our team will follow up until resolved. 
  • Detailed Accounts Statements - Every month a detailed statement is sent to the owner, which includes all details of rent collection, payment, charges and/or any other approved deductions.  
  • On time rents - We ensure you get your rent on time. 
  • Repair requests/complaints by tenants - We are the point of contact for the tenant, so they don't bother you. Any repair request from them is handled/negotiated by us. No repairs are done at your cost without your approval. Costs of minor repairs are borne by tenants. 
  • Repair and ad-hoc requests from owners - We are your point of contact, for any ad-hoc requests you might have. 
  • Association complaints - In the event you receive any complaints from the Association about the tenants, our team will handle and resolve the same. 
  • Maintenance works - All minor works are paid for by tenant, except in the first 20 days after move in. For any major repairs, such as seepage issues, etc, our team can source vendors and coordinate the same for you.
  • TDS certificates/Form 16s - In the event the tenant is a company, and there is a TDS deduction, our team will follow up and source the TDS certificates every quarter for your income tax filing. 
  • Rent receipts to tenants - Any rent receipts requested by tenants are provided by us. 
  • Tenant Relationship management - We also strive to maintain a cordial relationship with all our tenants, so we can ensure that your property is secured and well-maintained.

6. TENANT RENEWALS

Every 11 months, the Leave and License agreement with the tenant is renewed at the agreed upon escalation, and fresh post dated cheques collected for the new period. We start the renewal process 2 months before expiry. 

7. TENANT EXIT CHECK/SETTLEMENT & REPLACEMENT

When a tenant vacates, we do a thorough exit check and calculate the costs of damages. We then do a final settlement with the tenant after deducting any unpaid bills, unpaid rent, and costs of repairs. We then restart our marketing process and work on Tenant Replacement (and the process repeats)

8. OUR CHARGES

Our charges are modeled on "Pay for Performance".  Thus, we have ZERO sign-up fees, ZERO tenant placement fees; no upfront fees - you pay monthly and not annually.

We charge 9% of rent per month as a monthly management fee, only when occupied.

NOTE:

There may be additional charges applicable such as a minimum monthly charge depending on the location and specifications of your property. Please contact us for us to confirm whether any such charges would be applicable. 

Our fees are subject to GST (Goods & Services Tax) at 18%

WHY CHOOSE US 



COMPLETE PROPERTY AND TENANT MANAGEMENT

TENANT SEARCH

Marketing, verification, negotiation, agreements, replacement

TENANT MANAGEMENT

Renewals, owner privacy, move in, exit, support

MAINTENANCE & INVENTORY

Inventory checks, mid year checks, entry/exits,  vendor management

RENT AND DEPOSIT MANAGEMENT

Token, deposit, rent collection, rent deposit, reports, bill payments, exit settlements

WHY TENANT WITH US 



INVESTMENT STRATEGY

RESEARCH & PREDICTIVE ANALYTICS TO SHORTLIST 

Research shows that 65% of first time property buyers purchase their homes driven by emotion, rather than logical analysis. That metric improves only slightly for second time buyers, leading to sub-optimal returns on hard earned money. This is our effort to counter that, and help property investors make sound, calculated decisions. We have used a combination of research, local experts and predictive analysis to shortlist investment options that score high on “Capital Appreciation”, “Rental Returns”, and “Lowered Risk”. A strong hypothesis of our model is that the current rental yield (measured using similar units in the absence of actual rental yield), is a strong indicator of whether an investment option is over valued or under valued. It is similar to the P/E ratio of a publicly traded stock. The reason for this is that unlike the rental yield, the value of a property is often notional, and transactions do not occur in less favorable dynamics.  A simple snapshot of our model can is below. The purpose of the simple model is to provide an overview of the decision process. The final variables used in our predictive analytics model have been excluded from the diagram, for the sake of simplicity. These features and their optimal weightage in the final model have been chosen based on an analysis of extensive data of the past several years, that have had the highest correlation with capital returns.

LIFETIME MANAGEMENT & SUPPORT​

We as a Management company and a Local Custodian of investment properties. When you buy based on our recommendation and on our connection, you are not making a transaction, but building a long term relationship. And the fact that we guarantee you rent, is a strong indication of the faith we have in our choices. Our management arm works with you every step of the way, starting from furnishings, inventory management, maintenance, marketing, vacant unit monitoring, tenant placement and verification, exit checks, and more.

OUR CUSTOMER PROFILES​

NRIS

We understand that as NRIs you invest in the city you grew up in, and perhaps hope to return to someday. Your property is more than just an investment. Its your future home. You need it cared for while you are away. We are here to do just that. We provide complete NRI property management, which includes rental management, tenant management, or even simply vacant monitoring.

SENIOR PROFESSIONALS & HNIS 

India is on a growth trajectory. And so is your career and hopefully your wealth!  Time is money. Why spend your time managing the nitty gritty details of your property when you can instead focus your energies on tasks with a higher ROI. While you are busy working or traveling, you can leave your property in our safe hands. Whether it is one unit or hundreds, our property management services are here to fulfil your need.

SENIOR CITIZENS

As a senior citizen, the mundane struggles should be over. You should not need to run around managing your tenants, property, brokers or vendors! While you focus your energies on relaxing, or your health and grandchildren, let us do the running around for you. As a property management company, that best understand the needs and demands of senior citizens, allow us to serve you. 

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